Specialized Services
Here at People's Choice we have state of the art computers, and industry-leading telephone software. Our Web On call feature allows you to have complete control of who we are contacting, on what numbers, and when. This service is available 24 hours a day. We also provide Enhanced Following Service free of charge. Simply notify us what number(s) you will be on and we are more than willing to contact you on those identified numbers, even if it is different from your standing account procedure.
You customize your procedure, determining what we contact you for and what we hold for your office the following business day. We will be happy to contact you via calling your phone numbers; texting your cell phone, pda or smart phone; alphanumeric paging; digital paging; e-mailing or faxing messages to you; or alternately setting up a voicemail for you to pick messages up from so you do not lose the convenience that automated voicemail systems provide. You determine what calls we take. If you do not want us to take call backs for billing issues, say no more! If you do not want us to handle cancelling appointments, we can do that as well! We would be happy to take messages on any and every call, but if that is not your need we can restrict our message taking in any manner you deem fit.
We provide an appointment reminder service as well. Why have customers or patients deal with an irritating automated system when a live person can call to remind them of appointments? Our personable operators would be more than happy to call and remind your clients of their next appointment. You provide us with the schedule and we will do the rest! We can contact on a weekly, daily, or twice daily basis for appointment reminders. (Or a combination of either of those.)
For a more in-depth look at Industry-Specific services, feel free to click on the above links for Commercial, Medical, or Residential specialties. All services are available for all industries, but as a quick reference guide see the above pertinent link.